TFC Jay Thomas
Public Affairs Officer
Kentucky State Police
Post 1, Mayfield
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KSP Post 1 - April 13-19 is National Public Safety Telecommunicators Week
Date of News Release: 04/14/2014
(Hickory, KY) - During the third week of April, Kentucky State Police telecommunications personnel at Post 1 in Mayfield will join more than 200,000 fellow communicators throughout the United States being recognized for their long hours and dedication to public safety.
Often called "the unsung heroes of public safety" or the "first" first responders, since they are usually the first to receive requests for emergency services from the public, they play a vital role in the successful delivery of public safety services to those in need. Every day, Kentucky residents depend on the skill, expertise and commitment of these special men and women.
In addition to receiving calls for emergency service from the public, they gather information about the situation and alert the necessary personnel to respond. They are also a lifeline for Troopers, Commercial Motor Vehicle Enforcement Officers, and Kentucky Fish and Wildlife Officers in the field, providing a constant link to resources that can often be the difference between life and death. These duties include dealing with highly emotional callers and notifying the proper agencies, calling wrecker services, notifying channels of administration, running license plate and drivers license numbers, running criminal histories, notifying family members while continuing to answer new calls and handling other radio traffic.
"Our telecommunicators are more than just a voice on the other end of the line," says KSP Commissioner Rodney Brewer. "They work on the front lines of public safety and the services they provide cannot be measured in dollars for life is priceless. Their work often saves lives on a daily basis. It is fitting that we take this time to recognize their many contributions to the mission of the Kentucky State Police and to the citizens of the Commonwealth."
KSP employs 163 telecommunicators at its 16 posts throughout the state. In 2013, they handled 529,179 calls. Post 1 in Mayfield has fifteen telecommunicators on staff who handles calls from an eleven-county area: Ballard, Calloway, Carlisle, Fulton, Graves, Hickman, Livingston, Lyon Marshall, McCracken, and Trigg. Last year, they handled 171,398 calls including, 23,258 911 calls. In addition to KSP, post 1 dispatches for Commercial Motor Vehicle Enforcement, Kentucky Fish and Wildlife, Graves County Sheriff's Office, Lyon County Sheriff's Office and multiple fire departments in Graves and Lyon County. Post 1 will begin dispatching for the City of Mayfield in the upcoming months.
The Post 1 telecommunications team includes: Supervisor Shari Clapp of Mayfield, Shift Supervisor Cammie Beasley of Mayfield, Marie Hart of Paducah, Heather Carr of Wingo, Katrina Ellington of Hickory, Jerry Beasley of LaCenter, Debbie Craven of Hickory, Kacey Farmer of Mayfield, Ginger Hunt of Benton, Tambra Sheriden of Mayfield, Monty Sasseen of Sedalia, Allyson Tatman of Hickory, Zack Dunigan of Paducah, Tony Cornwell of Paducah, and Kim Newsome of Mayfield.