Trooper Jonathan M. Biven
Public Affairs Officer
Kentucky State Police
Post 3, Bowling Green
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April 8-14 is National Public Safety Telecommunicators Week
(Bowling Green, Ky.) –- When violent storms and tornados ravaged 16 eastern Kentucky counties on the night of March 2, Kentucky State Police telecommunicators were some of the first to respond, handling urgent requests for assistance and sending emergency personnel and equipment to the stricken communities. Often working in excess of normal 12-hour shifts, they played vital roles in alerting law enforcement, fire, rescue and medical services, coordinating communications and directing help to where it was needed.
During the second week of April, Kentucky State Police telecommunications personnel at Post 3 in Bowling Green will join more than 200,000 fellow communicators throughout the United States being recognized for their long hours and dedication to public safety.
"Across the state, our telecommunicators are just a phone call away for those seeking help in times of personal crisis or community disaster," says KSP Commissioner Rodney Brewer. "They are on duty every day, every night, every weekend and every holiday, providing a calming voice to citizens in need and behind-the-scenes support to first responders on the street. Their efforts often make the difference between life and death. They have earned a well-deserved salute for their dedication and service to the Kentucky State Police and the citizens of the Commonwealth."
KSP employs 187 telecommunicators at its 16 posts throughout the state. In 2011, they handled 529,175 calls.
Post 3 in Bowling Green has 17 telecommunicators on staff who handle calls from Allen, Barren, Butler, Edmonson, Hart, Logan, Simpson, and Warren counties. Last year, they responded to 35,910 calls.
"I would rank our telecommunicators as some of the best not only in the Commonwealth, but the country. Their dedication to serving the public everyday in good times and in bad is something that is commendable. They are the lifeline to not only Post 3, but to the agency as a whole." commented, Captain Ricki Allen Post 3 Commander.
The Post 3 telecommunications team includes: Supervisor Christy Basham, Shift Supervisor Jimmy Kitchens, Martha “Jayne” Davenport, Deidra Mayfield, Daniel Priddy, Danny Rendleman, Shannon Taylor, Emily Crider, Faith Farley, John F. Lile, Kristi Brady, Nichole Mann, Renee Davis, Melissa Allen, Shanna Solomon, Lauren Russell, and Tim Mackin.