News Release

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Trooper Shane Jacobs
Public Affairs Officer
Kentucky State Police
Post 10, Harlan
(606) 573-3131
Click here to e-mail Trooper Shane Jacobs

April 8-14 is National Public Safety Telecommunicators Week

Date of News Release: 03/29/2012

(Harlan, Ky.) - When violent storms and tornados ravaged 16 eastern Kentucky counties on the night of March 2, Kentucky State Police telecommunicators were some of the first to respond, handling urgent requests for assistance and sending emergency personnel and equipment to the stricken communities. Often working in excess of normal 12-hour shifts, they played vital roles in alerting law enforcement, fire, rescue and medical services, coordinating communications and directing help to where it was needed.

During the second week of April, Kentucky State Police telecommunications personnel at Post 10 in Harlan will join more than 200,000 fellow communicators throughout the United States being recognized for their long hours and dedication to public safety.

"Across the state, our telecommunicators are just a phone call away for those seeking help in times of personal crisis or community disaster," says KSP Commissioner Rodney Brewer. "They are on duty every day, every night, every weekend and every holiday, providing a calming voice to citizens in need and behind-the-scenes support to first responders on the street. Their efforts often make the difference between life and death. They have earned a well-deserved salute for their dedication and service to the Kentucky State Police and the citizens of the Commonwealth."

KSP employs 187 telecommunicators at its 16 posts throughout the state. In 2011, they handled 529,175 calls.

Post 10 in Harlan has 11 telecommunicators on staff who handle calls from (Harlan, Bell and Knox) counties. Last year, they responded to 24,159 calls.

The Post 10 telecommunications team includes: Raymond Day, of Cranks, Hollace Wilson, of Harlan, Tracy Turner, of Harlan, Tommy Shepherd, or Harlan, Paul Spurlock, of Coalgood, Lisa Middleton, of Evarts, Yoland Young, of Page, Kris Gilliam, of Harlan, Chuck Owens Jr. of Smith, Mary Asher, of Harlan, and Roy Harber, of Heidrick.

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