News Release

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Trooper Jonathan Biven
Public Affairs Officer
Kentucky State Police
Post 3, Bowling Green
(270) 782-2010
Click here to e-mail Trooper Jonathan Biven

April 10-16 is National Public Safety Telecommunicators Week

Date of News Release: 03/16/2011

(Bowling Green, Ky.) -- During the second week of April, Kentucky State Police telecommunications personnel at Post 3 in Bowling Green will join more than 200,000 fellow communicators throughout the United States being recognized for their long hours and dedication to public safety.

Often called "the unsung heroes of public safety" or the "first" first responders, since they are usually the first to receive requests for emergency services from the public, they play a vital role in the successful delivery of public safety services to those in need. Every day, Kentucky residents depend on the skill, expertise and commitment of these special men and women.

In addition to receiving calls for emergency service from the public, they gather information about the situation and alert troopers to respond. They are also a lifeline for troopers and CVE officers in the field, providing a constant link to resources that can often be the difference between life and death. These duties include dealing with highly emotional callers and notifying the proper agencies, calling wrecker services, notifying channels of administration, running license plate and drivers license numbers, running criminal histories, notifying family members while continuing to answer new calls and handling other radio traffic.

"Our telecommunicators work on the front lines of public safety," says KSP Commissioner Rodney Brewer. "The services they provide cannot be measured in dollars for life is priceless and the work they do often saves lives on a daily basis. It is fitting that we take this time to recognize their many contributions to the mission of the Kentucky State Police."

KSP employs 187 telecommunicators at its 16 posts throughout the state. In 2010, they handled

460,976 calls. Post 3 in Bowling Green has 9 telecommunicators on staff who handle calls from a 8-county area. Last year, they responded to 26,599 calls.

he Post 3 telecommunications team includes: Christy Basham of Roundhill, Kentucky, Jimmy Kitchens of Bowling Green, Kentucky, Shannon Brown of Bowling Green, Kentucky, Deidra Mayfield of Bowling Green, Kentucky, Jayne Davenport of Bowling Green, Kentucky, Faith Farley of Bowling Green, Kentucky, Danny Rendleman of Bowling Green, Kentucky, Emily Crider of Bowling Green, Kentucky, and Daniel Priddy of Smiths Grove, Kentucky.

To arrange interviews and photo opportunities, contact:
Tpr. Jonathan Biven
Post 3 Public Affairs Officer
Phone: (270) 782-2011

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